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While information about this outbreak is still coming out and working in this industry makes for some circumstances that are unavoidable, here are some of the fast tips to follow to stay ahead in your grooming business….
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Make sure the dogs you take in are fully vaccinated.
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Monitor - Review the dogs coming through your shop for signs of infection and contact any clients to reach out to their vet as soon as possible if symptoms occur.
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Separate & Stagger - We know how this disease typically spreads is through droplets and face-to-face interactions, so try to avoid these scenarios. Stagger grooming appointments if possible.
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Sanitize - Disinfect your equipment between every appointment. Make sure dogs do not share water bowls or kennels. Make sure all leads and towels are clean and fresh for each dog.
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Be Transparent - Include a disclaimer in any agreements or correspondence that your customers may receive to signal you are aware and ahead of the situation.
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Looking for some help on what to say to customers? Steal this email template to get ahead of this and keep your clients informed…
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 To our loyal clients,
We have been made aware of the canine respiratory virus/bacterial infection going around the country. We are doing our part in keeping all of our clients safe by restricting any pets exhibiting any respiratory issues such as coughing, hacking, or sneezing into our facility.
We are also keeping our salons clean by sanitizing between each groom throughout the day - including kennel areas and our equipment as well.
We do ask that if you have traveled within the past 2 weeks or your dog has boarded in a kennel, please quarantine for at least 1 week before making any appointments so we can ensure the safety of all of our furry friends.
If your pet is not fully vaccinated or has pre-existing health conditions, we ask you to coordinate with your veterinarian on the appropriate grooming plan for your pet.
We thank you for your cooperation during this time. We know all vets are working hard to find a vaccine for this sickness.
If you have any questions, please let us know!
Thanks,
{your shop name} staff
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